🔒 Privacy Policy

Identity data: Full name, date of birth, national ID number, nationality

Contact data: Email address, mobile phone number, physical address

Financial data: Payment method details, transaction history, deposit/withdrawal records

Betting data: Bets placed, results, winnings, responsible gambling preferences

Technical data: IP address, browser type, device information, cookies

KYC data: Identity documents, proof of address, selfie verification

To operate your betting account and process transactions

To verify your identity and comply with KYC/AML requirements

To comply with our regulatory obligations to the ZGB and ZIMRA

To send you relevant promotions and offers (with your consent)

To detect and prevent fraud, money laundering, and problem gambling

To improve our platform and services

We share data with the Zimbabwe Gaming Board (ZGB) as required by our licence

We share data with ZIMRA for Betting Levy reporting and compliance

We share data with payment providers (EcoCash, InnBucks) to process transactions

We do not sell your personal data to third parties for marketing purposes

We may share data with law enforcement when legally required

Right to access your personal data — request a copy via email

Right to correct inaccurate data

Right to delete your account and associated data (subject to legal retention requirements)

Right to restrict processing of your data

Right to object to marketing communications — unsubscribe at any time

Betting records: Retained for 7 years (ZIMRA requirement)

KYC documents: Retained for 5 years after account closure

Marketing data: Retained until you unsubscribe or delete your account

Technical logs: Retained for 12 months